contact us  

~ Contact Us ~

Please call us directly with any questions or concerns you may have regarding our products. If you require a custom made item, please don't hesitate to let us know how we can help.

We also encourage your comments & suggestions for additions to our line of "ethnic pieces", not just for weddings but all occasions. We value your thoughts and ideas for these more "traditional" items, and look forward to hearing from you. Send any of your comments to the email addresses below. Thank you again for visiting our site.

~ The Wedding Bliss Team - (Email & Mailing information below)

Mailing Address:

5724 - 26 West 95th Street,  Oak Lawn, Illinois 60453
(also on bottom of each page)

Phone & Fax:

Tel: (708) 422-2437   Fax: (708) 422-2430

 
Email - General:

Info@theweddingbliss.com
- general questions / comments

~

Specific Email Contacts:

Georgia@theweddingbliss.com
- questions/quotes on special or custom orders

Mary@theweddingbliss.com
- sales consultant

Angela@theweddingbliss.com
- consultation with brides regarding themes,
individualized ideas & etiquette

Sales@theweddingbliss.com
- specific questions about any of our product lines
and availability of merchandise

Shipping@theweddingbliss.com
- questions regarding shipping costs & tracking your package

Feedback@theweddingbliss.com
- let us know what you think of our site,
how we can improve it, what's missing, make suggestions.

 

Shipping & Handling

At The Wedding Bliss, our standard shipping method is UPS ground service. Shipping charges are determined by the weight of the merchandise in your package and the shipping method chosen.

Currently we ship within the 48 contiguous states Puerto Rico, Alaska and Hawaii.

Oversize packages, as well as shipments to Puerto Rico, Alaska and Hawaii are all subject to additional shipping costs.

In-stock items are shipped within 3 - 5 business days. Out-of-stock items are generally available for shipping within 7 business days. For items that have been backordered you will need to reorder at a later date or contact us for an approximate shipping date at shipping@theweddingbliss.com. Please take note, that special or custom gallery orders require 60 day advance notice since those items need to be custom made.

In order to save you multiple shipping costs, we suggest shipping your entire order once it is complete.

Please contact us at shipping@theweddingbliss.com if you wish to ship an order outside our regular shipping locations.

 

Return Policy

At the Wedding Bliss we want you to be satisfied with your purchase and will do what we reasonably can to make you happy. All merchandise is closely inspected prior to shipping in order to assure quality.

If for some reason you are not satisfied with your purchase, just complete and submit the following form within 5 days of receiving your order for a return authorization (RA) number.

The Wedding Bliss will credit you back the purchase price immediately upon receipt of your authorized return. Please take note that shipping charges will not be refunded and return shipping is the customer's responsibility. Also, we cannot issue refunds or exchanges on merchandise that arrives to us damaged. Therefore, for your own protection, please insure all packages prior to shipping and make sure to have a tracking number for your records.

If for any reason you decide to cancel an order, we shall do so as long as the order has not been processed. Take note that most orders are processed within 24 hours. If your request for cancellation is beyond the 24 hour processing time, you shall be subject to a 15% re-stocking fee.

There are no refunds or exchanges allowed on special/custom gallery or close out merchandise as well as any items that have been personalized, engraved or decorated in any way.

Once again, The Wedding Bliss values your business and your patience as we take every measure possible to ensure your satisfaction in our products and services.

Return Authorization Number :

Once you receive your "Return Authorization" number, make sure it is clearly marked on the outer shipping box. Your RA number will be emailed to you within 48 hours. Please be aware that no returns will be accepted without an RA number.

 

Back to Top